Google warns against chatbots that are ‘hallucinating’

OpenAI, a startup Microsoft is investing over $10 billion in, unveiled ChatGPT in November, putting Google on the defensive.

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In a newspaper interview published on Saturday, the head of Google’s search engine cautioned against the pitfalls of artificial intelligence in chatbots, as Google parent firm Alphabet competes with blockbuster software ChatGPT.

Prabhakar Raghavan, senior vice president at Google and head of Google Search, told the German newspaper Welt am Sonntag, “This type of artificial intelligence we’re discussing right now might sometimes lead to what we term hallucinations.”

Raghavan said in comments published in German, “This then expresses itself in such a way that a machine produces a convincing but fully fabricated response.” Keeping this to a minimum, he noted, was one of the primary tasks.

OpenAI, a firm Microsoft is supporting with approximately $10 billion, released ChatGPT in November, which has since stunned users with its remarkably human-like responses to user queries.

Alphabet Inc unveiled Bard, its own chatbot, earlier this week. However, the software released incorrect information in a promotional video on Wednesday, resulting in a $100 billion loss to the company’s market worth.

Alphabet, which is still doing user testing on Bard, has not yet announced when the app would be made available to the general public.

Raghavan stated, “We definitely feel the urgency, but we also feel the huge responsibility.” We have no intention of misleading the people.

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